Royal Highland Hotel
After informative meetings with the Logical team, Logical Telecom Solutions supplied The Royal Highland Hotel with a new telephone system, which included covering our requirements for both staff and guests.
Logical advised us what they could offer in terms of an overall solution for the hotel, how it would integrate and provided reassurances around a seamless installation and local services.
We received expert advice throughout the whole process, from project management to roll out and from staff training to ongoing support and have been delighted with all aspects - we would happily recommend Logical for any telecom solution.
Indra Banerjee, General Manager, Royal Highland Hotel
Lochaber Chamber of Commerce
Logical Telecom Solutions provided Lochaber Chamber of Commerce with a revised telecoms system and updated service after a number of years as a direct BT Business customer. After a number of informative discussions with the Logical team, we made the decision to change our solution that ensures we are available for our membership. With expert advice throughout the process from planning to installation, we are delighted with the service received from Logical, as well as their engineering partner, Focus Scotland.
Mark Gibbings, Marketing & Projects Manager, Lochaber Chamber of Commerce
Tom Ross and Sons Funeral Directors
Having been a BT customer for years and with a fairly complex phone system which we rely so heavily on as Funeral Directors, I was wary about changing on to a new phone system with Logical. After reassurance from the folks at Logical, we took the plunge and I can honestly say it has been a great move. The phone system is much more flexible than our last, the service provided when ironing out a couple minor teething problems was second to none, and the cost savings have been huge. After seeing what they can do, I would recommend Logical to anyone.
Callum Ross, Managing Director, Tom Ross & Sons
St Clair Hotel
Having been a BT customer for many years it was with some trepidation that we took the decision to move away from the incumbent supplier. BT were encouraging us to move to an IP based solution and Logical were able to offer a similar solution. Aware of our nervousness in moving to a smaller company, Logical arranged for the install company to visit the hotel where we could talk through the proposed solution, see the system, discuss the features, answer all our questions etc. This meeting was the key to our agreeing to change as it put to bed any fears and concerns we had about changing. The install was very smooth and considering the implications to the business, it was without interruption to services.
The system is wonderfully quiet, easy to use, adaptable to our needs and a fraction of the cost of the BT offering. The first bill illustrated the savings now achievable against the older system and customer support is just a telephone call or email away. We are very happy to have made the move to Logical.
Beverley Egan, Director, St Clair Hotel
Large Holiday Homes Scotland
Everything during our switch over to Logical was great, thank you. Lots of communication from your end and a seamless change over. We're very pleased!
Catherine Bentley, Large Holiday Homes Scotland